Draft notice: This template contains XX placeholders and is not the final Terms of Service. Replace every XX item and obtain legal approval before publication.
1. About these terms
These Terms of Service govern your use of the Niukool website, accounts, trials, courses, learning resources, and related services. By purchasing or using a service, you agree to these terms.
The contracting party is XX LEGAL ENTITY NAME, registered at XX REGISTERED ADDRESS ("Niukool", "we", "us", or "our"). Contact: hello@niukool.com.
2. Eligibility and learner accounts
You must be at least XX MINIMUM AGE or have permission from a parent or legal guardian. You must provide accurate information, protect account credentials, and notify us promptly of unauthorized access. The parent or guardian rules for minor learners are: XX MINOR ACCOUNT RULES.
3. Services
We may provide trials, one-to-one or group lessons, live or recorded courses, downloadable resources, assessments, and related support. The description shown when you order a service forms part of your agreement with us.
Unless expressly stated, educational results, examination outcomes, proficiency levels, employment results, and immigration outcomes are not guaranteed.
4. Bookings and participation
Booking confirmation, attendance, lateness, teacher substitution, recording, class size, technical requirements, and learner participation rules are: XX BOOKING AND CLASS RULES.
5. Prices, taxes, and payment
Prices, accepted currencies, applicable taxes, payment timing, installment rules, and payment providers are: XX PAYMENT TERMS.
You authorize the selected payment provider to process the amount displayed at checkout. We do not guarantee that every payment method is available in every region.
6. Cancellations, rescheduling, and refunds
The notice periods, cancellation charges, rescheduling limits, no-show rules, refund eligibility, processing time, and any statutory cooling-off rights are: XX CANCELLATION AND REFUND POLICY.
Nothing in these terms limits any mandatory consumer right that cannot lawfully be excluded.
7. Subscriptions and recurring services
If recurring plans are offered, their billing interval, renewal, cancellation deadline, price-change notice, and post-cancellation access rules are: XX SUBSCRIPTION TERMS OR NOT APPLICABLE.
8. Acceptable use
You must not misuse the website or services, interfere with their operation, access another person's account, distribute malware, scrape or copy content without permission, harass teachers or learners, infringe rights, or use the services unlawfully.
We may take proportionate action, including restricting access, while investigating suspected misuse.
9. Learning content and intellectual property
The website, course materials, branding, software, videos, and resources are owned by Niukool or its licensors and are protected by intellectual-property laws. Unless otherwise stated, you receive a limited, personal, non-exclusive, non-transferable license to use purchased materials for your own learning.
Rules for downloads, classroom recordings, learner submissions, testimonials, and reuse permissions are: XX CONTENT-LICENSE DETAILS.
10. Third-party services
Some features may depend on third-party payment, video, communications, authentication, or hosting services. Those services may have separate terms, and their availability is outside our direct control.
11. Availability and changes
We may maintain, improve, replace, or discontinue features when reasonably necessary. The notice, credit, refund, or alternative-service rules for material changes or service interruptions are: XX SERVICE-CHANGE RULES.
12. Suspension and termination
We may suspend or terminate access for material breach, unlawful conduct, security risk, non-payment, or serious misuse, subject to applicable law. Notice, cure periods, appeals, refunds, and access to account data after termination are: XX TERMINATION PROCESS.
13. Disclaimers
To the extent permitted by law, services are provided on an "as available" basis. Any additional warranties, exclusions, and region-specific consumer protections are: XX WARRANTY TERMS.
14. Liability
Nothing excludes liability that cannot legally be excluded. Subject to that rule, the approved exclusions, liability cap, covered loss categories, and exceptions are: XX LIABILITY TERMS AND CAP.
15. Governing law and disputes
These terms are governed by the laws of XX JURISDICTION. The courts, arbitration forum, venue, informal complaint period, and consumer dispute rights are: XX DISPUTE-RESOLUTION PROCESS.
16. Changes to these terms
We may update these terms. The notice period and method for material changes, and the date on which revised terms apply, are: XX CHANGE-NOTICE PROCESS.
17. General provisions
The approved rules for assignment, severability, waiver, force majeure, priority between translated versions, and the entire agreement are: XX GENERAL PROVISIONS.
18. Contact us
Questions or complaints may be sent to hello@niukool.com or XX POSTAL CONTACT ADDRESS.